Customer Service

TicketsWest aims to make your ticket buying experience as easy as possible; however, occasionally you may still experience some problems. The good news is, we're always here to help.

Check out our frequently asked questions for common issues, request personalized customer service from our trained staff, or log in to your account to update contact info and more.

Frequently Asked Questions

Find answers to the questions asked most often in our FAQs, such as "what do I do if I've lost my tickets," and "why can't I log in to my account?"

Request Customer Service

Can't find the answer to the question in our FAQs? No problem! Use our customer service request page to get personalized assistance.

Manage Account

Create a new or manage your existing TicketsWest or TicketsWest affiliated account. In your account, you can view order history, change contact information, transfer tickets (when available), and more.