Postponed Event Refund Requests
We are currently working with all TicketsWest venues to determine which events may be cancelled or rescheduled as a result of local or state mandates or recommendations.
Canceled Events: If an event is canceled, and you purchased your ticket through TicketsWest’s online systems or a TicketsWest phone center, we will automatically issue a refund to the credit card that you used to purchase that ticket within 5-7 business days. If you purchased your tickets through a TicketsWest retail outlet location or at the venue box office, we are not able to automatically provide you a refund and you will need to complete a Customer Service Request to request a refund.
Postponed or Rescheduled Events: If an event is postponed or rescheduled, your tickets will remain valid for the future date. If you are unable to attend the rescheduled date, and you purchased your tickets through TicketsWest’s online systems, or a TicketsWest phone center, please find your event below and submit a refund request. If you purchased your tickets through a retail outlet location or at the venue box office, please complete a Customer Service Request.
All events currently eligible for a refund - due to postponement or reschedule - are listed below. If you are seeking a refund for a postponed event that is not listed below, please note that refunds for that event are not currently being offered by the promoter, team, artist, or venue. TicketsWest does not have the authority to independently create or initiate refund policies for these performances. Customers who purchased tickets through a private seller/third-party/secondary market such as StubHub must return to that seller for support.
For further inquiries, please complete a Customer Service Request. We will return all inquiries as expeditiously as possible.
- Backstreet Boys at the Spokane Arena (Closes on June 6th 2021)
- The Beach Boys at the Cuthbert Amphitheater (Closes September 3rd, 2021)
- David Archuleta at the Bing Crosby Theater (Closes on May 8th, 2021)
- Grace Potter at the McDonald Theatre (Closes on March 22nd, 2022)
- High Step Society at the McDonald Theatre (Closes on April 17th, 2022)
- JoJo Siwa at the Spokane Arena (Closes on June 6th, 2021)
- Louis the Child at the Cuthbert Amphitheater (Closes on September 16th, 2021)
- Nate Bargatze (Early & Late Shows) at the the Bing Crosby Theater (Closes on June 14, 2021)
- Nate Bargatze (Early & Late Shows) at the McDonald Theatre (Closes on August 21st, 2021)
- Piff the Magic Dragon at the McDonald Theatre (Closes on October 3rd, 2021)
- Rebelution at the Cuthbert Amphitheater (Closes on August 28th, 2021)
- Slightly Stoopid at the Cuthbert Amphitheater (Closes on July 24th, 2021)
- Tech N9ne at the McDonald Theatre (Closes on October 13th, 2021)